Privacy Policy

Effective Date: April 1th, 2025

Table of Contents

  1. Introduction
  2. Data Protection Officer
  3. How we collect and use (process) your personal information
  4. Use of the BlancAI website
  5. Cookies and tracking technologies
  6. Use of the BlancAI services
  7. When and how we share information with third parties
  8. Transferring personal data to the U.S.
  9. Data Subject rights
  10. Security of your information
  11. Data storage and retention
  12. Questions, concerns, or complaints

Introduction

BlancAI is a coBlancAI, Inc. (“BlancAI,” “we,” “our,” or “us”) provides an AI platform that automates high-volume hiring workflows for blue-collar and hourly workers. Protecting privacy is central to our mission. This Policy explains what personal information we collect, how we use it, with whom we share it, and the choices you have. We will update this Policy whenever our data practices change.

Data Protection Officer

BlancAI, Inc.111 Town Square Pl, Ste 1238, PMB 440959Jersey City, NJ 07310-1810, USA

Email: help@blancai.io

DPO: Keita Noritoshi

How we collect and process your personal information

We collect information you provide directly (for example when requesting a demo, creating an account, or uploading candidate data), information generated while you use our services (such as interview recordings and scheduling details), and technical data gathered automatically (IP address, browser type, usage logs).We use this information to deliver, secure, and improve our services; fulfil contracts; respond to inquiries; send relevant communications; and comply with legal obligations. Where required, we rely on your consent (e.g., marketing emails) or our legitimate interests. We do not sell personal information.

Use of the BlancAI Website

We log standard details—pages viewed, time spent, referring URLs—to maintain performance, prevent misuse, and improve content.

Cookies and Tracking Technologies

Our site uses cookies, pixels, and similar technologies for analytics, functionality, and personalisation. Details and opt-out options are provided in the Cookie Notice linked in the footer. You can change cookie settings at any time.

Use of the BlancAI Services

When your organisation subscribes to BlancAI, we process applicant résumés, interview audio and transcripts, evaluation scores, scheduling details, and related data solely to provide the contracted features, in accordance with our Master Subscription Agreement (MSA) and Data Processing Addendum (DPA).

When and How We Share Information with Third Parties

We share personal data only with trusted service providers that host, process, or support our platform (currently AWS, Google Cloud Platform, OpenAI, Slack Technologies, HubSpot, Recall.ai, Gladia); when required by law; when you enable an integration; or in aggregated, de-identified form. All providers are bound by strict confidentiality and data-protection obligations. The live sub-processor list appears in our DPA.

Security of Your Information

BlancAI maintains administrative, technical, and physical safeguards that meet SOC 2 Type II (October 2024) standards. Measures include encryption in transit and at rest, least-privilege access, multi-factor authentication, continuous monitoring, and annual third-party security audits.

Data Storage and Retention

Service data is retained for the contract term plus up to six months for backup and dispute-resolution, after which it is securely deleted or anonymised. Prospect data is kept only while it has legitimate business value. You may request earlier deletion via help@blancai.io.

Children’s Data

We do not knowingly collect personal data from children under 13 (US) or under 16 (EEA/UK). If you believe we have done so, please contact us for prompt deletion.

Questions, Concerns, or Complaints

Contact the DPO at help@blancai.io. or Customer Support Request Form

EEA/UK residents may also contact their local data-protection authority.

© 2025 BlancAI, Inc.
Your continued use of our services after any update constitutes acceptance of the revised Policy.